Shipping policy

Processing Time

Orders are processed within 1-2 business days, excluding weekends or holidays.

Shipping Rates & Delivery

Shipping charges are calculated at checkout. We deliver to the EU countries and USA.

Shipment Confirmation & Tracking

A Shipment Confirmation email with a tracking number will be sent once your order has shipped.

Customs, Duties, and Taxes

Customers are responsible for any customs and taxes applied to their order.

Damages

Our store is not responsible for any products damaged or lost during shipping. Contact the shipment carrier to file a claim.

Wrong Address Disclaimer

Buyers must ensure the correct shipping address is provided at the time of purchase. We are unable to guarantee changes to orders once they are placed.

Returns Policy

Returns are accepted within 30 days of purchase. Items must be unused, in original condition and packaging. Customers are responsible for return shipping costs. Refunds are processed upon receipt and inspection of the return, to the original method of payment.

Shipping Charges

If you upgraded your shipping and the package was returned due to an incorrect address, upgraded shipping fees are not reimbursed.

For any queries, please contact us.